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Hi Mary Ellen
I feel your pain as well! While QBO certainly solved connectivity issues for so many organizations that went remote in 2020 a lot of folks are having the same reaction as you are. I really like Desktop payroll for its ability to allocate costs between classes and customers which eases our task of not only functional allocations but also allocation to grants. The enhancements certainly seem few and far between in this area. Hope to hear from others on this and perhaps what they have done to adapt to the change. Thanks for posting!